Shipping Policy
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next working day.
Shipping Partners & Delivery Time
We ship orders through trusted logistics partners like Delhivery, BlueDart, DTDC, or India Post.
Typical delivery timelines:
- Within India: 3–7 business days.
- International Orders (if applicable): 10–21 business days depending on customs clearance.
Shipping Charges
Shipping charges are displayed at checkout. We occasionally offer free shipping promotions.
Order Tracking
Once shipped, you’ll receive an email/SMS with your tracking details. You can track your parcel directly on the courier’s website.
Damaged / Missing Products
If you receive a damaged or defective item:
- Notify us within 48 hours of delivery.
- Share order number and photos via email.
- We will offer a replacement or refund based on verification.
Wrong Address / Failed Delivery
Please ensure your delivery address is correct. Orders returned due to incorrect addresses or failed deliveries may incur additional reshipping charges.
International Duties & Taxes
For international customers, customs duties or taxes (if applicable) must be paid by the customer upon delivery.
Contact
For questions about our privacy practices:
Address: Faridabad, Haryana
Email: info@munkalakriti.com
Phone No: +91 9810121361